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Warranty

Galawatches.com is solely a reseller of all the watches we carry and we do not represent any of the manufacturers for the watches we carry.

All our watches come complete with international warranty which enables you to service/repair your watch in your own country without sending back to us. Beware other online retailers may offer you less discount but removed serial numbers from the watch and offer their own/store warranty which they can buy cheaper and sell more discounted from the retail value.

The standard warranty covers material and manufacturing defects existing at the time of delivery of the purchased. The defect will be serviced/repaired free of charge during the warranty period. However, the standard warranty does not cover the following:

  • the life of the battery

  • normal wear and tear and aging (e.g. scratched crystal; alteration of the color and /or material of non metallic straps and chains, such as leather, textile, rubber; peeling of the plating)

  • any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knock, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the use directions provided by the user manual that comes together with the watch.

  • indirect or consequential damages of any kind resulting from e.g. the use, the non-functioning, the defects or the inaccuracy of the watch;

  • the watch handled by non-authorized persons (e.g. for battery replacement, services or repairs) or which has been altered in its original condition beyond our control.

Other terms and conditions of warranty are subject to the respective warranty statement that comes together with the watch.

When the manufacturers warranty is included with the watch, warranty service shall be handled directly between the consumer and the manufacturer. The watch will include a manufacturers original endorsed warranty card.

Please click on our Contact Us link if you need to know more about the warranty issue.

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